Delivery of services to the citizens in a time bound manner is the hallmark of Good Governance. Keeping with the ethos of a Welfare State, Government of Odisha has passed a landmark legislation "the Odisha Right to Public Services Act, 2012" that guarantees the delivery of public services to the citizens in a time bound manner. With the passing of Right to Public Services Act, Government of Odisha has taken strong step to bring accountability and transparency in delivery of the public services.

31 (Thirty one) services relating to Revenue & Disaster Management Department have been notified as public services under u/s 3 (1) of the ORTPS Act, 2012 vide Gazette Notification No. 1668 dated 17.10.2017. Government in Revenue & Disaster Management Department is taking all measures to make its public services available to the citizens within a given time-limit in a hassle-free manner.

Government in Revenue and DM Department have issued order vide No. 26161 dated 16.07.2018 to publish a “Daily ORTPS Bulletin” to monitor the disposal of cases by the Designated Officers and the pendency of cases beyond ORTPS time line.